Shipping policy
We are committed to getting your order to you safely and efficiently. Please review the information below for details about shipping, order processing, delivery, and tracking.
Where Do You Ship?
Shop Last Piece currently ships to the 48 contiguous U.S. states. At this time, we are unable to ship to Alaska, Hawaii, U.S. territories, or international destinations.
How Much Does Shipping Cost?
We offer a flat-rate shipping fee of $7 per order for all eligible U.S. orders.
When Will My Order Be Processed?
Orders are typically processed and prepared for shipment within 1–2 business days after your order is placed.
Business days are Monday through Friday, excluding holidays. Orders placed on weekends or holidays will begin processing on the next business day.
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Can I Cancel My Order?
If you need to cancel your order, please contact us as soon as possible at support@shoplastpiece.com with “Cancel Order” in the subject line and your order number in the message.
We’ll make every effort to accommodate cancellation requests made before an order enters processing. Once an order has entered processing or has shipped, we’re unable to cancel it.
How Will My Order Be Delivered?
Orders are primarily shipped via USPS, although the carrier may vary depending on factors such as package size, weight, shipping address, and destination.
Most orders are expected to arrive within approximately 5–8 business days after shipment. Delivery timeframes are estimates and are not guaranteed.
Carrier delays, severe weather, holidays, high-volume shipping periods, and other circumstances outside our control may affect delivery times.
How Do I Track My Order?
Once your order has shipped, tracking information will be sent to the email address provided at checkout.
Please allow time for tracking information to update, as there may be a delay between label creation and the carrier’s first scan.
What If My Shipping Address Is Wrong?
Please carefully review your shipping address before completing your purchase.
If you notice an error after placing your order, please contact us as soon as possible at support@shoplastpiece.com. We’ll make every effort to assist you; however, address changes cannot be guaranteed once an order has entered processing and cannot be made after an order has shipped.
Customers are responsible for providing a complete and accurate shipping address at checkout.
What If My Package Is Lost, Delayed, or Marked as Delivered?
If you experience an issue with the delivery of your order, please contact us at support@shoplastpiece.com. We’ll review the available tracking information and assist you in determining the appropriate next steps.
If tracking shows that your package has been delivered but you cannot locate it, we recommend checking around the delivery location, with household members or neighbors, and any other location where the carrier may have safely left the package.
Depending on the circumstances, additional investigation or a claim with the shipping carrier may be required. We’ll assist with available tracking and shipment information as appropriate.